Community guidelines

A gift is a gift

There is no money, no credit, and no scorekeeping in the exchange. You offer what you have spare, and someone takes it. Nobody owes anybody anything afterwards.

• Never ask for payment, and never offer it.
• Do not steer anyone off the platform to pay you.
• If you want to sell what you grow, the marketplace is the place for that.

Say exactly what you are sharing

• Whole fresh fruit and vegetables, fresh herbs, and whole uncracked nuts. Nothing home-canned, baked, or prepared; no dairy, meat, juice, cut produce, eggs, or honey.
• Say whether it is unwashed, and say what you sprayed or treated it with. Both are fields on the listing, not fine print.
• Describe honestly. A slightly bruised courgette is fine; a slightly bruised courgette described as perfect is not.
• Share what you would happily eat yourself.

Swaps happen at hubs

Handoffs take place at vetted local businesses during posted swap times — never at anyone’s home. Verify your identity before sharing in person, and meet during the hub’s open hours.

Be the neighbor you would want

• Use your real name and honest photos.
• Answer messages like a person, and say so if you cannot make it.
• No harassment, hate, threats, or discrimination — ever, and without warning.
• Blocking someone works in both directions, immediately.

What you post

• Post your own photos and your own writing.
• Recipes are for real recipes, not advertising.
• Nutrition figures are estimates — do not present them as certified.

If something goes wrong

Report it. Every listing, message, and profile has a report option, and every report is read by a person.

If food made someone unwell, use the food-issue report — it pauses the listing pattern while we look into it.

We may remove content, pause privileges, or close an account. We tell you what happened and why, and you can reply.